KEYNOTE GENERAL SESSION I
Wednesday, October 17, 2018 / 4:30:00 PM - 5:45:00 PM
Kevin Mulcahy
Future Workplace
Kevin is Co-author of THE FUTURE WORKPLACE EXPERIENCE, an award-winning book that presents an actionable framework for meeting today's toughest business disruptions head on. During 2017, the book was the winner of an Axiom Silver award for Best Business Book for HR and also the Community College Future Award, Best Business Book for College Presidents.
The book guides readers step-by-step through the process of recruiting top employees and building an engaged culture, providing clear rules for rethinking, reimagining, and reinventing your organization.
Kevin is the co-host of The Future Workplace Network, a US based membership community for HR executives. He regularly facilitates corporate workshops to help organizations ‘future proof' their business and HR strategies based on the latest HR research insights.
Kevin actively promotes tighter online learning relationships between academia and corporations as a Questrom Fellow at Boston College, adjunct lecturer at Babson College and advisory board member of edx and Study.com. Previously, Kevin has served as the practice head of a research consulting firm, in several executive roles within the telecom sector. He lives in Boston, MA.
Session DescriptionIn times of constant and accelerated change, HR leaders must prepare today for the unexpected expectations of tomorrow's workforce. The growing focus on employee experience, generational shift of the workforce and increased use of artificial intelligence in HR, are impacting all aspects of the employee life cyclefrom talent acquisition to new hire on boarding, learning & development, talent management and HR operations. Learn how and why forward looking HR organizations are re-imagining HR practices, identifying new HR roles and creating the learner worker for the 21st Century.
Credits: 1.25 General Credits
KEYNOTE GENERAL SESSION II
Thursday, October 18, 2018 / 8:45:00 AM - 10:00:00 AM
Jennifer McClure
Unbridled Talent LLC
Jennifer is an entrepreneur, international keynote speaker, leadership success coach, and former HR executive who works with business leaders to build careers that they love, and lives that matter. As CEO of Unbridled Talent LLC, Jennifer is recognized as an influencer and expert on the future of work, innovative people strategies, and strategic leadership. She is a top-rated keynote speaker and trainer who has delivered high-impact programs to over 50,000 people in 9 countries, and on 4 continents. Jennifer has coached and mentored multiple leaders and executives in small, medium, and Fortune 100 companies, and understands what it takes to succeed in today's rapidly changing world. Jennifer is also the CEO & Chief Excitement Officer of DisruptHR LLC, an information exchange designed to energize, inform and empower HR leaders, business professionals, and community leaders who are interested in disruptive ideas, and moving the collective thinking forward when it comes to talent in the workplace. The DisruptHR global community includes events held in over 120 cities, and over 27 countries, which have produced over 1,800 informative, entertaining, and disruptive 5-minute talks that have been shared with the world. Jennifer holds a B.B.A. in Management from Middle Tennessee State University.
Session DescriptionTo thrive in the business environment of the future, the competencies and capabilities of human resources professionals must evolve.
HR leaders must know the business, focus strategically, solve business problems and understand how to influence change in order to effectively align the human resources strategic plan, establish key relationships and drive maximum impact on results.
HR leaders who master these skills will deliver more value - and find greater executive support - within their organizations.
Credits: 1.25 General Credits
KEYNOTE GENERAL SESSION III
Thursday, October 18, 2018 / 4:10:00 PM - 5:25:00 PM
McKeel Hagerty
HAGERTY
McKeel is a proud Traverse City native and CEO of Hagerty, the world's largest membership, insurance, and media organization for collectible vehicles and owners, and an in-demand speaker on business success, leadership, and personal growth. With a non-traditional educational background in philosophy and Russian Orthodox theology, McKeel grew his family's small insurance business in Traverse City into an international market leader with more than 900 employees and offices in America, the UK, Canada, and Germany. McKeel prides himself on Hagerty's unique approach to business, which fosters a positive, challenge-embracing growth mindset among employees. He believes that when employees grow, the company grows, which is among the reasons Hagerty has again been named a certified Fortune magazine Great Place to Work for 2017-2018. McKeel holds a MA in Theology from St. Vladimir's Seminary and a B.A. in English and Philosophy from Pepperdine University.
Session DescriptionThe history of Hagerty - from local agency to worldwide leader.
Credits: 1.25 General Credits
KEYNOTE GENERAL SESSION IV
Friday, October 19, 2018 / 10:05:00 AM - 11:20:00 AM
Clinton Longenecker
The University of Toledo
Clinton Oliver Longenecker, is an award winning educator, is one of America's leaders in creating high performance leaders and organizations and is a Distinguished University Professor and the Director of The Center for Leadership and Organizational Excellence in The College of Business and Innovation at The University of Toledo. His teaching, research and consulting interests are in high performance leadership and creating great organizations. He has been the recipient of over fifty (50) outstanding teaching, service and research awards and numerous industry awards including the Ernst & Young Entrepreneur of the Year, Toastmasters International Leadership Award, and The Jefferson Award for Outstanding Public Service, and numerous Best Professor recognitions. In addition, he has also been recently recognized by The Economist as one of the Top Fifteen Business Professors in the World. In 2017 Clint was recognized as one of the top three University Professors in the USA as a Finalist for Baylor University's Robert Foster Cherry Award for Great Teaching.
Session DescriptionAre you busier than you would like to be? Do you find yourself constantly running trying to get caught up? Do you look at your schedule and have a sense of being overwhelmed? Do your find your days being consumed by meetings, e-mails and activities that prevent you from getting your real work done? Is the organization that you work for asking you to do more with less? If you answered yes to any of these important questions you probably need to make one of two choices: work even harder, longer and faster and hope to get caught up or develop a superior understanding of the power of learning how to slow down and S.T.O.P. For the past two decades Dr. Clint Longenecker has been engaged in an applied research study to explore and understand the best practices of some of America's very best business leaders and how they achieve superior sustainable performance. During this talk, we will explore the danger and damage caused when business professionals are constantly finding themselves being too busy. We will explore the importance and power of learning how to make wise choices on a daily basis around your most important resources: your time, your energy, your habits, and your people. This is a talk is all about improving your personal effectiveness in changing your career trajectory as we explore how to work and live with greater intentionality!
Credits: 1.25 General Credits
HR LEADERSHIP SUMMIT AM I
Wednesday, October 17, 2018 / 8:30:00 AM - 10:15:00 AM
Eileen Vernor & Jeff Tomschin
NSF International / PeopleMost
Jeff's experience includes overseeing all human resource (HR) management and organizational development (OD) efforts for US-based, international companies in the engineering, manufacturing and industrial services industries. Jeff has been responsible for talent acquisition, retention, employee relations, training, development, compliance, safety, compensation and benefit design and administration for diverse, privately-held businesses within a wide array of markets including aerospace, defense, semiconductor, energy, automotive, security and automated equipment/robotics. After 24 years in practitioner roles within the field of HR / OD, and 9 years at the C-suite level, Jeff now leads PeopleMost (PM) as its President and Chief Executive Officer. PM is a business consulting practice that focuses on improving organizational performance through innovative and effective HR / OD efforts, aligning people strategies with business goals.
Eileen Vernor is Director Global Total Rewards, Mobility & Talent Information Reporting & Systems for NSF International in Ann Arbor, Michigan. Eileen's 30-year career spans global HR leadership roles with Fortune 500 and mid-market companies undergoing significant organizational change from mergers, acquisitions and IPOs. She has worked in many areas of HR across multiple industries for AlixPartners LLP, Borders Group, Detroit Medical Center, DTE Energy, Harvard University, Joyson Safety Systems (formerly known as Key Safety Systems), Masco Corporation, Northeastern University and Stanley Black & Decker. In addition she has managed consulting engagements with various cross-industry clients with $50-$100M in sales.
Session DescriptionIn the process of transforming an organization, HR's contributions truly take the lead. Aligning compensation and benefits (total rewards) with the evolving business strategy, as well as taking advantage of opportunities to connect with and engage talent when communicating change, will have a tremendous impact on changing the culture. During this session, Eileen Vernor and Jeff Tomschin will share several case studies describing compensation and benefits overhauls, including how they built executive support and the case for change based on competitive practices. Eileen and Jeff will draw from their extensive corporate and consulting experience.
Credits: 1.00 General Credits
HR LEADERSHIP SUMMIT AM II
Wednesday, October 17, 2018 / 10:30:00 AM - 11:30:00 AM
Pavan Muzumdar
Automation Alley
Pavan is the Chief Operating Officer of Automation Alley where is responsible for the responsible for facilitating the smooth functioning of the organization and enabling to execute its strategic goals with excellence and realize its vision. Blending his 20+ years of experience in executive leadership roles of family businesses with his love of financial analysis and entrepreneurial endeavors, Pavan brings a people focused, fundamentals-based analytical approach to his work.
Pavan has experience directing operations in IT, wholesale and retail distribution, as well as other matters including business development, capital raising, divestitures, litigation management, and turnarounds. In 2018 he published his book Venture Perfect: The Leadership System to Maximize Teamwork and Profit in Your Business.
He is a CFA charter holder, has master's degrees in Electrical Engineering and Computer Science from the University of Massachusetts, and a bachelor's degree in Electronics Engineering from the University of Bombay.
Session DescriptionThe presentation covers how Industry 4.0 or the fourth industrial revolution is disrupting traditional businesses and what leaders should do to prepare. At the end of this session attendees will be able to answer the following: • What is Industry 4.0? • How Industry 4.0 impacts work and organizations • A framework to understand digital disruption and its impact on business models • What leaders should focus on • How Automation Alley can help
Credits: 1.00 General Credits
HR LEADERSHIP SUMMIT PM I
Wednesday, October 17, 2018 / 12:30:00 PM - 1:30:00 PM
Jim Bitterle
EDSI
Jim Bitterle, Managing Partner, joined EDSI in 2008 to lead its management consulting division, EDSI Consulting. He brings more than 30 years of corporate leadership and management consulting experience to the company.
Jim's consulting career began at Deloitte Consulting, where he was involved in a variety of operational, organizational restructuring and strategy consulting engagements. Jim also spent six years as a Managing Director at Amherst Partners, where he managed a variety of organizational design and operational improvement consulting projects. In addition to Jim's consulting and management skills, he's a seasoned trainer and speaker. Jim directly provided executive focused training for Fortune 100 clients such as Microsoft, Hewlett Packard and Cisco Systems. Jim has spoken to groups ranging from 20 to 3,000 attendees. He is regularly rated as the top presenter at events. As a prior Divisional President and COO, Jim provides real world examples, as well as deep subject matter expertise as a trainer or speaker.
Session DescriptionThe presentation reviews how serious the talent situation is in the USA. It discusses the lack of talent, Baby Boomer retirements, complexity of multigenerational workforces, and the fundamental difficulty companies are having attracting and retaining critical talent. Multiple critical trends, all happening at once, are beginning to result in corporate failures!
Most importantly, we provide guidance for creating a talent strategy that will help your organization win the war for talent. The recommendations provided are real world, proven effective strategies and tools to ensure your company survives!
Key Learning Objectives: At the end of this session attendees will be able to:
1. Understand the key trends affecting attraction, retention and employee development.
2. Connect the dots between "doing what we've always done” and future corporate bankruptcies.
3. Understand the value of having a Talent Management Strategy.
4. Understand and identify key strategies and tools that will help their organization survive.
5. Create a basic plan for moving forward.
Credits: 1.00 General Credits
HR LEADERSHIP SUMMIT PM II
Wednesday, October 17, 2018 / 1:30:00 PM - 2:30:00 PM
Joan Morehead
HRPro
Joan M. Morehead, SHRM-SCP, is the Vice President of Human Resources for HRPro. She has over 25 years' experience in Human Resource and Business operations, working for organizations in the public and non-profit segments. She studied with the Gallup Leadership Institute's Executive Leadership program and did course work at Toyota University in California and the University of Peking in China as part of her MBA from the University of Nebraska. Joan received her BFA degree from Kendall College of Art and Design in Grand Rapids, Michigan.
Session DescriptionWe will discuss each phase of the Employee Experience. Each phase is part of a continuum, not an isolated component as you will experience during this session.
Credits: 1.00 General Credits
HR LEADERSHIP SUMMIT PM III
Wednesday, October 17, 2018 / 2:45:00 PM - 4:00:00 PM
Dr. Diana Wong
Sensei Change Associates
Diana is an Associate Professor in Strategy and Organization Development as well as the Futrell Faculty Fellow to lead the Center for Professional Development in the College of Business at Eastern Michigan University. She created a program, Futures NOW!, to support students in making transitions from campus to careers. As the Founder of Sensei Change Associates, LLC, Diana leads a dynamic strategic change consulting team to practice what is being taught in the classroom. They facilitate strategic aspirations with leadership teams, design organizational change to implement strategic plans, and develop leadership capacities with soft skills training and executive coaching. Their eclectic client base includes small businesses to large multi-nationals, higher educational institutions, government agencies, and non-profit organizations that are in the US and around the world - China, India, Belgium, Morocco, Egypt, Israel, Rwanda, Mexico, Canada, and more. The primary directive for all engagements is the willingness to learn. Diana also serves her community by providing leadership on four non-profit boards that address issues related to homelessness and social justice. She holds a BHEc from the University of British Columbia in Vancouver, an MBA from Dalhousie University in Halifax, graduate studies at the University of Oslo in Norway, and a PhD in strategic management from the University of Massachusetts, Amherst.
Session DescriptionSmall Moves for Big Impact: Liberating structures for transformational organizational change. What can HR leaders do to activate positive engagement for transformational organizational change? Jow can HR leaders enable everyone in the room learn from one another? How HR leaders include contributions from extrovert and introvert as well as right brain and left-brain people? Leading transformational organizational change is one of the most important challenges for managers and leaders. This often requires stimulating and structuring active engagement from a critical mass of organizational members for successful organizational outcomes and performance. Based on the positive assumption that most people want to actively work and contribute toward their organization's success, liberating structures organize creative adaptability for change by unleashing collective energy and insights. Liberating structures are micro-processes that enable learning processes in dynamic knowledge exchanges. Liberating structures are practical, easy to use tools and techniques to engage and release the wisdom of the crowd. They can be configured into different ‘strings' to meet organizational needs such as strategic planning, integration in mergers and acquisitions, organizational change, culture change, team building, conflict resolution, program designing, and much more. HR leaders have a definitive strategic role in their organizations for leading transformational change and leveraging liberating structures enables their success.
Credits: 1.00 Business Credits
EMPLOYMENT LAW SUMMIT AM I
Wednesday, October 17, 2018 / 8:30:00 AM - 9:45:00 AM
James Boutrous
McDonald Hopkins
Jim is managing member of the firm's Detroit office. He has extensive non-compete and trade secret experience, which includes counseling, auditing and drafting agreements. Jim's national practice involves both prosecuting and defending employers in non-competition and trade secret litigation, with significant injunction hearing experience. He regularly advises healthcare clients regarding restrictive covenant, trade secret and employment issues related to physicians, sales representatives, customer account representatives, key administrators, and technical and clinical personnel. He is a member of the Non-Compete/Trade Secrets Subcommittee of the American Bar Association's Labor and Employment Law Section. Jim is also a skilled employment litigator, with trial and class action experience in employment discrimination matters, defending employers in labor arbitrations, as well as labor and employment counseling.
Session DescriptionDuring this session we will discuss contemporary workplace issues:
• Employees legally prescribed/using medical marijuana.
• The #MeToo Movement has opened a fresh dialog about sexual harassment.
• Federal pay and equity laws.
• Legal issues to provide a safe workplace environment.
• Workplace trends and legislation on paid leave.
• Artificial intelligence in the workplace
Credits: 1.00 General Credits
EMPLOYMENT LAW SUMMIT AM II
Wednesday, October 17, 2018 / 9:45:00 AM - 10:45:00 AM
Sara Tountas
Acrisure
Sara Tountas, JD, joined Acrisure in 2012 after practicing employee benefits law for many years with the Miller Johnson law firm in West Michigan. She has a Bachelor of Business Administration Degree from Miami University (Ohio) and her Juris Doctorate from Wayne State University. At Acrisure, she uses her extensive knowledge and expertise to offer market differentiating compliance support to Acrisure clients and prospects. Sara has particular experience in health and welfare benefit compliance issues, including the Affordable Care Act, ERISA, COBRA, HIPAA, IRC Sections 125 and 105(h), and wellness programs.
As Deputy General Counsel and Director of Benefits Consulting, Sara assists Acrisure clients and prospects in navigating the increasingly complex environment of employee benefit compliance. Sara enjoys helping employers think outside the box and identifying new and innovative ways to leverage compliant strategies to meet their employee benefit objectives. She is also actively involved in Acrisure's strategic Health Reform-related initiatives and provides ongoing compliance education and support to Acrisure agency partners across the country. Sara frequently speaks to client and industry groups on a variety of employee benefit compliance issues.
Session DescriptionDon't let these mistakes happen to you! In this breakout session, we'll explore real life cases of employers who made big (yet not uncommon) blunders in benefits administration or compliance that ultimately exposed their organization to significant liability. From leave management gaffes to COBRA slip-ups, fiduciary failures to ACA reporting disasters and more—in each case, we'll highlight what the employer did wrong, what they should have done differently, and how they resolved the issue. Most importantly, you'll learn from others' mistakes so you can avoid making them yourself.
Credits: 1.00 General Credits
EMPLOYMENT LAW SUMMIT AM III
Wednesday, October 17, 2018 / 11:00:00 AM - 12:15:00 PM
Aaron Graves
Bodman PLC
Mr. Graves is the Co-Chair of the Workplace Law Practice Group. He focuses his practice in labor and employment law. He represents and counsels private and public employers in industries ranging from raw materials to software development.
Mr. Graves's expertise includes handling complex traditional labor issues, including union organizing, labor contract negotiations, grievance administration, restructuring/relocation of unionized businesses and handling unfair labor practice charges, under both the NLRA and RLA. On a daily basis, Mr. Graves handles a broad spectrum of employment matters such as pre-hire screening, discrimination, arassment, wage-hour, policy administration, substance abuse, FMLA, discipline, whistleblower, retaliation, discharge, and plant closings/reductions in force. Mr. Graves is also experienced in the professional staff privileging and peer review issues unique to the health care industry.
Session DescriptionDuring this session we will discuss contemporary workplace issues:
• Employees legally prescribed/using medical marijuana.
• The #MeToo Movement has opened a fresh dialog about sexual harassment.
• Federal pay and equity laws.
• Legal issues to provide a safe workplace environment.
• Workplace trends and legislation on paid leave.
• Artificial intelligence in the workplace.
Credits: 1.00 General Credits
EMPLOYMENT LAW SUMMIT PM I
Wednesday, October 17, 2018 / 1:15:00 PM - 2:30:00 PM
Terry Bonnette
Nemeth Law, P.C.
Mr. Bonnette focuses his practice on labor and employment counseling and litigation. He has counseled clients with respect to a wide range contract compliance and regulatory compliance issues, including, among others, FMLA, Wage and Hour, and the ADA. In addition, Mr. Bonnette has represented clients in litigation before state and federal courts, administrative agencies, and arbitrators.
Session Description- Recognize and understand when polarizing political topics of conversation are protected speach.
- Recognize and understand when polarizing political topics may lead to harassment or discrimination claims.
- Respond to diversity conflicts/misunderstandings to minimize liability
- Respond to requests for religions of disability accommodation that disadvantages other employees.
Credits: 1.00 General Credits
EMPLOYMENT LAW SUMMIT PM II
Wednesday, October 17, 2018 / 2:45:00 PM - 4:00:00 PM
Maureen Rouse-Ayoub
Varnum Attorneys at Law
Maureen represents clients in all areas of labor and employment. She advises clients on labor management relations including union election proceedings, collective bargaining and contract enforcement in arbitration and before the National Labor Relations Board. Maureen defends employment-related claims including discrimination, sexual harassment, wrongful discharge, Whistleblowers' and Fair Labor Standards Act violations in federal and state courts, administrative proceedings and arbitration hearings. She counsels clients on drafting, implementation and enforcement of workplace policies. She has significant experience working with companies in a variety of industries including manufacturing, automotive, logistics and health care.
Session DescriptionThis presentation will review the law regarding what constitutes actionable harassment under the law and review what's important now:
- Harassment law has not changed
- Public Perception and expectations regarding harassment issues have changed
- Traditional employer tools to manage harassment concerns have also changed
- What are some of the old approaches that aren't continuing to work in today's environment?
- Top 10 Old approaches to scrap or rethink.
Credits: 1.00 General Credits
BREAKOUT SESSION I
Thursday, October 18, 2018 / 10:40:00 AM - 12:00:00 PM
Rachel Johnson
Acrisure
Rachel Johnson, JD, joins the Acrisure team from Agency Partner VAST, based in Marquette, Michigan. At VAST, Rachel's responsibilities included corporate and employment law matters for the Agency. She was also responsible for advising clients on professional liability and employee benefit compliance matters. She has a Bachelor of Science Degree in Management of Health and Fitness from Northern Michigan University, and she received her Juris Doctorate from Michigan State University. She was Corporate Counsel and a part of the executive team of a hospital system and was responsible for many areas including; compliance, risk management, physician contracting, medical staff credentialing, peer review, and HIPAA. Rachel also spent time working for health care carriers. Her responsibilities while acting as Associate General Counsel included handling the claims appeal process, subrogation of claims, and HIPAA release issues. This experience allows her to utilize her understanding of not just health care laws but how carriers and providers operate.
As Senior Associate General Counsel at Acrisure, Rachel's focus is primarily employee benefit, human resources, and professional liability matters for Agency Partners and their clients. She is a member of several sections of the Michigan Bar Association including; the Health Care Law Section, the Insurance and Indemnity Law Section, and the Labor and Employment Law Section. She is also a member of the Marquette County Bar Association and the Upper Peninsula Human Resources Association (UPHRA) which is affiliated with SHRM.
Session Description1. General overview of the specifics of the FMLA
-A Review and overview of the FMLA, laws, and how it affects employers and employees
2. Discussion of some fact patterns & how the FMLA applies to these facts
-Information regarding covered employers, covered employees, types of leave, required notices and certification and recertification
Credits: 1.00 General Credits
BREAKOUT SESSION I
Thursday, October 18, 2018 / 10:40:00 AM - 12:00:00 PM
Brian Cote' & Rich VanParet
44North
Brian Cote', with over 20 years of experience in the medical and healthcare profession, brings a wealth of practical understanding and familiarity to the health insurance world. As a state licensed health care consultant, Brian has become a sought after benefit consultant and speaker for many businesses and professional organizations and recognized as the top/most relevant educator.
Over the past 20 years, Brian has built a successful, full-service employee benefits firm, one of the few dually licensed agencies and third party administrators in Michigan. With the help of over 100 employees, 44North (formerly CIC Benefit Consulting Group) has formally been recognized as a leading state agency for Blue Cross Blue Shield, in addition to partnering with many other major carriers offered in Michigan.
Rich VanParet is the Director of Pharmacy Services for ARORx - a division of 44N - an Acrisure company. He started his career in retail pharmacy before joining the PBM industry in 2007. His commercial PBM experience spans many years in sales and clinical account management helping many different types of groups getting the most value for their money. Rich has a strong background in the fully insured and self-funded pharmacy arenas He has been known to think outside the box in creating clinical programs that benefit both the plan sponsor and the end user. He is committed to helping clients achieve their financial goals and making sure that the end user has a positive pharmacy experience.
Session DescriptionCEO of 44North Brian Cote and AroRX Pharmacy Program Director Rich VanPraet will spend 60 valuable minutes presenting on controlling your pharmacy costs. Overall drug spend has increased 100% over the past 5 years. Some non-specialty drugs have increased over 5,000% percent overnight. Did you know that high cost drugs are 2% of utilization but represent over 40% of pharmacy spend. Learn how to fight back and take control of your pharmacy spending. Please join us for Fight Back”.
Credits: 1.00 General Credits
BREAKOUT SESSION I
Thursday, October 18, 2018 / 10:40:00 AM - 12:00:00 PM
Lauren Rauch
Lauren Rauch is an industry leading expert in Recruiting, Job Search Strategies, Branding and Talent Acquisition for Human Resource Professionals, as founder and owner of the nationally prominent 5 Star Global Recruitment Partners, creator of a Video Training series, and Board Member serving several non-profit organizations supporting women in industry and scholarship funds for STEM programs for kids.
Lauren was blessed to survive Thyroid Cancer and Crohns disease—and since then, she has dedicated her life to helping individuals, teams, and organizations find encouragement, expertise, and simple strategies for talent acquisition.
She gives back to her local community through personally volunteering time as well as dedicating resources in support of 6 major charitable organizations and has supported faith based ministries in the US, Asia, and Europe.
Lauren and her two kiddos, Chase (11) and Angelina (9), live in Boca Raton, Florida with their dog, Barron. When she is not working with 5 Star or speaking at SHRM events around the country you can find Lauren enjoying biking the A1A, cupcake baking, or enjoying a great day at the beach with Chase and Angie.
Session DescriptionIn a fast-paced, competitive environment, top caliber candidates make decisions quickly—there are no second chances to win top talent, and even fewer opportunities to correct the outcome of making poor impressions. Now more than ever it is essential to present your job opportunities in a positive, honest and upbeat manner. Unfortunately, many HR leaders struggle how to balance professionalism with authenticity and openness. This straight-shooting and high energy training session by a Jedi-Master of Recruiting will provide you with precise steps to finding the Sweet Spot in Recruiting and Branding!
Credits: 1.00 General Credits
BREAKOUT SESSION I
Thursday, October 18, 2018 / 10:40:00 AM - 12:00:00 PM
Tom Giberson
Lead.Grow.Change.
Tom Giberson is an Industrial/Organizational Psychologist who has consulted with hundreds of individuals and organizations to develop leaders and leadership teams for over 20 years. He has conducted over 800 psychological assessments of leaders for development and selection, and has extensive experience as a leadership coach. He also has deep experience as a leadership team coach/facilitator for the purposes of team development and strategic planning. Clients rely on his unique blend of experience, training, and expertise as a coach and partner in the hiring process.
Session DescriptionExplain why and how change leaders (to) change culture is the key to organic culture change.
Credits: 1.00 General Credits
BREAKOUT SESSION I
Thursday, October 18, 2018 / 10:40:00 AM - 12:00:00 PM
Veretta Nix
Zingerman's Community of Businesses
Veretta Nix is the Human Resources Director for Zingerman's Community of Businesses and President of Total Talents LLC. She has served in leadership roles in government, healthcare and in service industries. She works collaboratively with executives as well as leaders at every level to build positive, respectful and inclusive work cultures to attain business goals. Veretta has focused her career on developing organizations, teams and individuals to maximize potential. She also serves as a professional coach and is certified in the use of Hogan personality-based assessments and the Myers-Briggs Type assessment for personal and professional development.
Veretta earned her B.A. in Sociology from Fisk University and her M.A. in Sociology from the University of Chicago. She serves on the Board of the Detroit Society of Human Resource Management with responsibility for Education. She is also a member of the National Association of African Americans in Human Resources.
Session DescriptionOrganizations that develop and maintain inclusive work cultures encourage all team members to contribute to business success. While human resources professionals cannot work alone in culture shaping, they should be knowledgeable partners in setting the strategic direction. Sometimes developing and implementing a D&I strategy has many supporters at every level in an organization—but only sometimes. What do you do if: your organization looks to you and you don't know where to start; you are not making progress, not getting support; or you want to fine-tune an already effective diversity and inclusion strategy?
Credits: 1.00 General Credits
BREAKOUT SESSION II
Thursday, October 18, 2018 / 1:00:00 PM - 2:15:00 PM
Katie Stewart
Tandem HR
With over 10 years of experience (and half the alphabet) in human resources and professional speaking, Katie Stewart brings charismatic and informative presentations to audiences of all sizes. While working with organizations of variable sizes and in a wide range of industries, Katie has deepened her knowledge in the large realm of human resources including organizational development, employment law, risk and safety management, training & development, benefits and payroll. Her passion in working with people, whether its one-on-one or in a large group setting, is evident in the enthusiasm she brings to any HR topic.
Katie currently serves as the Senior Director of HR, Client Service for a Professional Employer Organization (PEO) called Tandem HR. Here she manages teams of HR professionals including HR Consultants, Client Recruitment team, and the Shared Services Team including Your Solution Center staff to bring a suite of HR solutions to businesses of all sizes in the Chicago and surrounding areas. Additionally, Katie works directly with and maintains great relationships with a large number of Tandem HR clients. She accomplishes all of this while working remote four days per week from her home in Michigan.
Katie is a member of the Society for Human Resource Management (SHRM) and the HR Group of West Michigan. When not spending time on the clock, you'll find Katie and her philanthropic heart volunteering for any number of organizations including Feed My Starving Children, Habitat for Humanity and the administrative department of Impact - A Wesleyan Church in her hometown. She enjoys spending time with her husband and two young children in the great outdoors of beautiful Michigan and traveling.
Session Description- Identify deficiencies in standard workplace Sexual Harassment Training programs
- Learn new training methods to better target the issues
- Learn how to be proactive rather than reactive in addressing the topic with your employees
- Provide essential tools for implementing new training methods in your Workplace
Credits: 1.00 General Credits
BREAKOUT SESSION II
Thursday, October 18, 2018 / 1:00:00 PM - 2:15:00 PM
Mike Aitken
SHRM
Mike Aitken joined the Society for Human Resource Management (SHRM) in 2003 and since then he has been responsible for all SHRM governmental affairs endeavors. Mike is SHRM's Vice President of Government Affairs and he is a strategic advisor to the Society's overall external relations activities. He plays a key role in helping to set the strategic direction of the organization, offering important counsel on SHRM's educational programs and professional development opportunities. With over 20 years of experience working on workplace and workforce issues, Mike is a leading authority on issues important to the human resource profession. As one of SHRM's primary spokespeople, Mike is regularly interviewed by the media and sought out as a speaker for business audiences. Prior to joining SHRM in 2003, Mike spent 14 years with the College and University Professional Association for Human Resources (CUPA-HR), which represents the human resource professionals at 1,900 higher education institutions. Mike currently serves as a board member for the Association of Government Relations Professionals and OpenWork. He is also a member of the National Selection Board of the Secretary of Defense Employer Support Freedom Award and the U.S. Chamber of Commerce Labor Relations Committee. He holds a B.A. from the University of San Diego.
Session DescriptionAs we head into the second year of the congressional term and a mid-term election, the Trump Administration and Congress face in 2018 many HR public policy issues, each having a significant impact on the workplace. These include an effort to repeal/amend the Affordable Care Act, efforts on interior immigration enforcement, including worksite enforcement, initiatives to combat sexual harassment, and proposals to expand paid leave and workplace flexibility. This session looks at how these issues will affect employers and employees in your organization and how you can best engage and prepare for them. The discussion of current congressional and federal regulatory and judicial activity will also cover how to make sure your voice is heard with Members of Congress on these important issues.
Credits: 1.00 General Credits
BREAKOUT SESSION II
Thursday, October 18, 2018 / 1:00:00 PM - 2:15:00 PM
Amy Hall
J.S. Clark Agency
Amy Hall joined J.S. Clark Agency as an Account Executive in 2012. Today, with more than 25 years' experience in the healthcare and employee benefits industries, she services more than 30 accounts for the agency, specializing in financial and benefit evaluation of employer sponsored medical, dental, life and disability insurance benefits, as well as coordinating tax shelters available in employer sponsored programs. Amy is recognized for an extreme dedication to client communication and satisfaction and the seamless delivery of services. She is active in several local and regional industry associations and boards, including Priority Health's Agent Advisory Board, MDAHU (Metro Detroit Association of Health Underwriters) and NAHU (National Association of Health Underwriters).
Session DescriptionEmployee demographics, benefits options and technology platforms look nothing like they did 10 years ago - and neither should an organization's benefits communications. To foster engaged and satisfied employees, HR must ensure that its methods for expressing both the fine details and big-picture value of employee benefits fit the needs of - and look really attractive to! - a multigenerational workforce.
A growing Gen Z and Millennial workforce segment (in addition to Gen X and Baby Boomers) will not understand, care about or take advantage of their employee benefits unless those products and features are presented to them at the right time, using the right channels and messages. This presentation will leverage the speaker's extensive experience with strategic benefits communications, combined with industry research and entertaining before-and-after benefits communications snapshots, to illustrate how multi-channel communications strategies, streamlined and personalized messaging, clear calls-to-action, and timely and accessible benefits tools can greatly increase the value employees perceive and derive from their benefits.
Credits: 1.00 General Credits
BREAKOUT SESSION II
Thursday, October 18, 2018 / 1:00:00 PM - 2:15:00 PM
Allison Beers
Events North
Allison Beers has been a public speaker since 2005 sharing her knowledge on various topics from business etiquette and meeting and event management. Allison is the owner of Events North, a meeting and event management agency and Put Your Phone Down!
Michigan Meetings + Events Magazine inducted Allison into the Hall of Fame for Best Event Planner in 2014 and her company has been named best meeting planner by the magazine for the last eight years.
In 2016 Beers was named to the 40 under 40 for Connect Magazine, a national magazine for meeting and event planners. Since 2008, the Traverse City Business News named Beers one of the 40 Most Influential Business People under 40. In 2017 the Traverse City Business News named Beers one of the 50 Leading Women in Business.
Beers serves on the board of directors of The Downtown Development Authority, Rotary Charities and The Rotary Club of Traverse City where she serves as President. In 2017 she was a founding member and Co-President for Impact 100, a transformational granting organization. Beers served as the President of the Board of Directors of the National Cherry Festival Foundation for three years and has also served on the boards of The Traverse City Area Chamber of Commerce, The Boom Boom Club, The Downtown Traverse City Association (DTCA) and Big Brothers Big Sisters of Northwestern Michigan.
She is a graduate of Albion College with a double BA in English and Speech Communications. She also has a certification in event management from the George Washington University School of Business.
Session DescriptionWhether you're the boss or aspire to be one, your approach to etiquette, technology, and networking needs to evoke the qualities you want to bring out in your employees or position you as a leader in your organization. Stated plainly, to be a leader, you need to act like a leader. And if you're already a leader, you need to inspire leadership qualities in others. Proper use of technology, efficient use of email, and networking in ways that generate business relationships and not business enemies are all necessary skills, whether you are currently in a position of authority or are working your way up the management ladder.
Credits: 1.00 General Credits
BREAKOUT SESSION II
Thursday, October 18, 2018 / 1:00:00 PM - 2:15:00 PM
James Reid
Maddin Hauser
JAMES M. REID, IV is a shareholder, Executive Committee member, Co-Chairman of the firm's Corporate/Employment Practice Group, and member of the Franchise and Distribution Practice Groups. Mr. Reid works mainly with employers on a spectrum of employment issues including counseling and advising human resource professionals and business owners. He develops and improves employment policies and contracts, handbooks, employment agreements, non-competes, non-disclosure agreements, and unconditional release and separation agreements. Mr. Reid often provides legal assistance to employers in litigation, arbitration and administrative proceedings, including the Equal Employment Opportunity Commission, Michigan Department of Civil Rights, state and federal Departments of Labor, and the Unemployment Insurance Agency. He also assists employers with federal and state wage and hour audits.
Session DescriptionSometimes past and even current litigation can be the catalyst for organizational change. Learn to develop a change management strategy for your organization based on lessons learned from case studies, including little known laws violated at major companies. Identify processes to help your organization harness future litigation as a basis for a change management strategy, including reducing costs and increasing efficiencies across the organization. Become a change leader to help intertwine change management strategy into the organization's strategic plan.
Credits: 1.00 General Credits
BREAKOUT SESSION III
Thursday, October 18, 2018 / 2:35:00 PM - 3:50:00 PM
Bret Jackson
Economic Alliance for Michigan
Bret Jackson has worked in the private, public, and non-profit sectors throughout Michigan. He began working at the Economic Alliance for Michigan (EAM) in 2007 as legislative director. In 2010, he was elected vice president and became the organization's third president in January 2011.
Founded in 1982, the EAM is comprised of businesses and unions working together with one clear objective - continued growth of Michigan's economy by creating an atmosphere that inspires job growth and maintains Michigan's competitiveness for attracting new companies and talent. A main objective of the EAM is bringing attention to lawmakers and the public about the rising health care costs and its effect on the economy.
Prior to joining EAM, Bret worked in the Michigan Senate as a policy advisor, legislative aide, and deputy chief of staff. He is a graduate of Michigan State University.
Session DescriptionNegative ways healthcare affects your bottom-line and how to improve it.
Credits: 1.00 General Credits
BREAKOUT SESSION III
Thursday, October 18, 2018 / 2:35:00 PM - 3:50:00 PM
Jennifer McClure
Unbridled Talent LLC
Jennifer is an entrepreneur, international keynote speaker, leadership success coach, and former HR executive who works with business leaders to build careers that they love, and lives that matter. As CEO of Unbridled Talent LLC, Jennifer is recognized as an influencer and expert on the future of work, innovative people strategies, and strategic leadership. She is a top-rated keynote speaker and trainer who has delivered high-impact programs to over 50,000 people in 9 countries, and on 4 continents. Jennifer has coached and mentored multiple leaders and executives in small, medium, and Fortune 100 companies, and understands what it takes to succeed in today's rapidly changing world. Jennifer is also the CEO & Chief Excitement Officer of DisruptHR LLC, an information exchange designed to energize, inform and empower HR leaders, business professionals, and community leaders who are interested in disruptive ideas, and moving the collective thinking forward when it comes to talent in the workplace. The DisruptHR global community includes events held in over 120 cities, and over 27 countries, which have produced over 1,800 informative, entertaining, and disruptive 5-minute talks that have been shared with the world. Jennifer holds a B.B.A. in Management from Middle Tennessee State University.
Session DescriptionBusinesses face a challenging future - a volatile global economy, an increased need for innovation, talent shortages, technological advances, and demographic shifts - and there is a growing need for courageous HR leaders to step forward and address these critical issues threatening business success.
To thrive in the business environment of the future, the competencies and capabilities of human resources professionals must evolve.
HR leaders must know the business, focus strategically, solve business problems and understand how to influence change in order to effectively align the human resources strategic plan, establish key relationships and drive maximum impact on results.
HR leaders who master these skills will deliver more value - and find greater executive support -within their organizations.
This session is a call to action for leaders, and Jennifer will share creative ideas, strategies and examples from progressive companies and HR/recruiting leaders that are blazing the trail into the future. HR Leaders will leave equipped and empowered to confidently create transformation and growth in their careers, their teams, and their companies.
Credits: 1.00 General Credits
BREAKOUT SESSION III
Thursday, October 18, 2018 / 2:35:00 PM - 3:50:00 PM
Erin Barbosa
Intuissa
A former Oprah Show producer, turned therapist, Erin founded Intuissa with conviction for the need to be grounded and in alignment to maintain a high-functioning lifestyle. Her unique background as a journalist, TV producer, and social worker allows Erin to bring a blend of creativity, evidence-based training, and passion to her work in wellbeing in the workplace.
After leaving the Oprah Show in 2011, Erin started her clinical career as an Intake Counselor at the Hazelden Betty Ford Foundation. She then became a Clinical Therapist at The Relationship Center of Michigan where she specialized in Emotionally Focused Couples Therapy. She also served as an Adoption Specialist at Wolverine Human Services where she facilitated adoptions and permanency planning for children in the Michigan Department of Health and Human Services Foster Care system. In her private practice she specializes in Leadership Stress, Anxiety & Depression in high functioning professionals, Transition to Parenting & Maternal Mental Health. Erin holds a Masters in Social Work from Loyola University Chicago, and is a fully licensed clinician (LMSW). She holds a dual bachelor's degree in Psychology and Television, Radio & Film Production from The Newhouse School, Syracuse University.
Session DescriptionYour team is thirsting for meaningful, internal growth beyond the what we typically offer with technical, job-specific training, or one-size-fits-all personal development. Erin talks about how you can provide a growth opportunity that will last even beyond the time an individual works at your company. Imagine being able to offer that in a way that's clinically proven to be effective. How much more dedicated to your people could you be? In this session, Erin shares her observations and experience with companies who are ready to take investment in their employees to the next level.
Credits: 1.00 General Credits
BREAKOUT SESSION III
Thursday, October 18, 2018 / 2:35:00 PM - 3:50:00 PM
Matt Bertman
Amerisure Insurance Company
Matt Bertman has been passionate about his work in in the field of talent management and leadership development for over 20 years. As an experienced Human Resource executive Matt has specialized in the areas of leadership development, succession planning, talent management and employee engagement.
Matt currently holds of the position of Director, Leadership and Organizational Development for Amerisure Insurance Company where he is responsible for talent management strategies. Matt helped bring Amerisure's Corporate University to fruition along with driving key strategic talent management and development initiatives.
Prior to joining Amerisure, Matt held the position of National Director, Leadership Development for Pulte Homes where he managed the implementation of management development programs, in addition to creating and disseminating the organization's training curriculum and e-learning capabilities. In addition, Matt established the Institute for Continuous Learning (ICL) at the time one of the premier corporate universities in the automotive industry. Matt also has served as a change management consultant for Ernst and Young.
Session DescriptionDo you worry if you will lose one of your key leaders? Are you responsible for succession planning and are wondering where to start or how to overcome a roadblock? Join Matt Bertman, Director of Leadership Development at Amerisure as he walks through the basics of succession planning and what he learned from implementing a robust process at Amerisure. He will describe what succession planning is and why HR professionals should be focused on succession planning. Matt will also share essential elements necessary for a successful succession planning program.
Credits: 1.00 General Credits
BREAKOUT SESSION III
Thursday, October 18, 2018 / 2:35:00 PM - 3:50:00 PM
Leslie Fiorenzo
Employee Assistance Center
Leslie Fiorenzo is Director of Employee Assistance Center, West Michigan's leading provider of employee assistance program services. An exceptional speaker, trainer and facilitator Leslie has special skills and interest in personal development, team building and referral marketing. She has over 30 years experience as a human resources professional working in the automotive, distribution, and packaging industries. She is the author of Twenty-One Lessons for Mastering the Difficult Conversation. Leslie has served as an adjunct faculty member at Davenport University teaching human resources, business and marketing courses. Leslie earned her Master's Degree in Human Resource Development from Western Michigan University. She is a certified trainer DISC based learning tools and the Self-Defeating Habits of Otherwise Brilliant People® and Conflict Savvy Leader programs from Thera-Rising in Minneapolis, MN.
Session DescriptionDespite the painful costs of mistrust, 88% of employees report that their supervisors handle conflict poorly. Bridge the gap! Learn a proven, step-by-step process for permanently restoring collaboration between direct reports and other key members of your teams. React with confidence when individuals pressure you to take sides, and transform attitudes of us versus them into a unified search for solutions.
Credits: 1.00 General Credits
BREAKOUT SESSION IV
Friday, October 19, 2018 / 8:30:00 AM - 9:45:00 AM
Laura Boone
Gallagher
Laura is a Principal within the Human Resources Consulting and Compensation Practice of Gallagher Benefit Services, Inc. People development is a passion for Laura. Her ability to translate the diverse work and personal experiences of her clients into tangible resources for personal and professional growth allows her to succeed with individuals from varied backgrounds and professions.
Laura comes to the field of executive coaching and development with more than 28 years of Human Resources Development and Consulting experience. Her diversified background includes healthcare, retail and manufacturing operations, production, process improvement, customer service, management, adult learning principles, and leadership and organization development. Specialized experience includes Management and Leadership Development, including Leadership in the OR and the United States Army ROTC Cadet Command Leadership Development; Executive Coaching; Facilitation; Curriculum and Instructional Design; Training and Education; Instructor Training, Strategic Planning and Program Management; Performance Management; Organization Development; and Succession Planning.
Laura graduated with a B.S. in Management from Purdue University. She completed her M.Ed. from Virginia Commonwealth University in Adult Education and Human Resource Development, with a concentration in Leadership and Organization Development. Laura has earned her Associate Coach Certification (ACC) from the International Coaches Federation and is certified in DiSC and The Five Behaviors of a Cohesive Team.
Session DescriptionYou never get a second chance to make a first impression. We've all experienced the unfortunate blunder of a bad first impression or wish we could do-over a conversation gone bad. First impressions occur in the first few seconds of a meeting. Your body language sets the tone and can have a 90% impact on first impressions. In this session you will learn your personal communication style and how body language, perceptions and assumptions can influence the outcome of your conversations. Each participant will receive 2 self-assessments in this session: (1) the BEST Communication Style tool which will be completed in the session; and (2) a voucher for an additional, more in-depth workplace style assessment to be completed afterwards. This assessment includes a complimentary debrief with a certified professional.
Credits: 1.00 General Credits
BREAKOUT SESSION IV
Friday, October 19, 2018 / 8:30:00 AM - 9:45:00 AM
Dave Bann
Leader Dogs for the Blind
Dave Bann manages all aspects of Harness the Power of Leadership for Leader Dogs for the Blind, where he is passionate about both the program and the organization.
Dave views leadership from a unique perspective, understanding leaders come from all corners of the world, can be of either gender, and can even be from another species. For 80 years Leader Dogs for the Blind has been creating the best leaders in the world, but the skills they use and lessons they teach don't only apply to people who are blind and their Leader Dogs.
They apply to YOU!
Dave has successfully shown professionals from large multinational corporations, nonprofit organizations, municipalities, and even future leaders who are still students how to become more effective using guide dog principles and concepts.
Dave has been a business owner for more than 10 years and has provided expertise in financial services and analytics, marketing strategy, sales management, and talent development. He holds a degree in Finance and Marketing from Oakland University and is an MBA candidate at Mississippi State University.
Session DescriptionHave you ever wondered how a Leader Dog knows whether a traffic light is red or green? Have you ever considered how a dog can decipher a McDonald's from a Burger King? Or how these amazing guides know the difference between Terminal 1 and Terminal 3 at Chicago O'Hare Airport?
Harness the Power of Leadership will teach you and other professionals working in the business community foundational principles in leadership, management, communication, and team-building. The tools presented are based on training techniques Leader Dogs for the Blind has been using for 80 years as part of their mission to empower people who are blind or visually impaired to lead successful and independent lives.
Learning Objectives:
· Describe the Harness the Power of Leadership Model
· Define the working tools of Guidance, Recognition, and Clarification
· Identify ways to apply the Harness the Power of Leadership Model to your work environment
Credits: 1.00 General Credits
BREAKOUT SESSION IV
Friday, October 19, 2018 / 8:30:00 AM - 9:45:00 AM
Alejandra Juarez
New Directions Behavioral Health
Alejandra Juarez is a sales executive for New Directions Behavioral Health, where she is responsible for selling the company's suite of products including the Employee Assistance Program, Student Assistant Program, Managed Behavioral Health and Performance Solutions in Michigan.
Alejandra is deeply passionate about treating the whole person - integrating behavioral and physical healthcare - to improve one's health.
Prior to joining New Directions in 2016, Alejandra spent eight years with Blue Cross and Blue Shield of Kansas as a group medical consultant, helping employers across 40 counties manage their benefit costs and build wellness initiatives to meet their corporate needs.
Session Description· Understand the impact of employee personal challenges on performance, productivity, and manager relations
· Evaluate one's own style of supporting employees, and identify at least one area of improvement
· Develop skills, confidence and find tools to support employees during challenging times.
Credits: 1.00 General Credits
BREAKOUT SESSION IV
Friday, October 19, 2018 / 8:30:00 AM - 9:45:00 AM
Dr. James Forshee
Priority Health
As senior vice president, chief medical officer, James D. Forshee, M.D. leads the clinical and pharmacy programs, the development and coordination of population health programs and chronic disease management strategies. Additionally, he helps drive the strategic planning for the organization to further its mission of improving health, enhancing patient experience and effectively managing cost.
Dr. Forshee's areas of expertise includes: patient care, medical management, health care initiatives, population health, clinical strategies and medical policies, including government programs, both state and federal.
Session DescriptionThe opioid crisis affects people of every age, every income and every state across the country. Recently, more attention is being given to this subject, from companies to concerned citizens and the government. Priority Health has a four step process it has initiated to help combat the crisis, including methods targeting businesses and employer groups. We will discuss how together, we can help curb the epidemic.
Credits: 1.00 General Credits
BREAKOUT SESSION IV
Friday, October 19, 2018 / 8:30:00 AM - 9:45:00 AM
Steve Lowisz
Qualigence Group of Companies
Steve Lowisz delivers hard hitting, inspiring, and always actionable keynote sessions for companies looking to drive real business results through their human capital. His delivery is the perfect balance of energizing, direct, and practical. As a keynote speaker, successful five-time entrepreneur, and global trainer, Steve blends deep, real-world experience with an engaging stage presence designed to capture attention, provoke thoughts, and drive real action. Every session is customized to drive the greatest possible impact, combining engaging stories (including personal failures) and practical tool and techniques that drive attendees to learn and act!
Steve Lowisz is the go-to expert on talent attraction, acquisition, development and engagement for startup, equity backed, and Fortune 500 companies across the globe. He has more than two decades of research and practical business experience allowing him to serve hundreds of organizations and thousands of individuals. With deep expertise, an engaging stage presence, and high-touch focus, Steve will deliver extraordinary value at your next corporate or organizational event.
Session DescriptionThere is no perfect formula for interviewing and hiring the right candidates. Skills based interviewing only goes so far. Behavioral based interviewing isn't perfect either. The reality is that most job descriptions and interview processes only focus on 1/3 of each human being - with statistical candidate success rates falling below 30% and with some as low at 5%!
Although we hire for skill, we generally fire for something completely different. Motivation, openness to change, etc. are key reasons many candidates turned employees don't last. It's time we drop faulty beliefs like years of experience equals a skill or guarantees success in a role. We need to focus on the whole” Candidate and understand the DNA (Dimensions of Necessary Attributes) of each candidate.
Credits: 1.00 General Credits
